JapCross support

Ask a question about JapCross or tell us about a problem with the app.

Topic

A puzzlePurchases and hintsGame progressAn app errorPersonal dataOther

Tell us which puzzle you’re solving and where you’re having trouble.

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Support email

support@japcross.com

You can contact us by email.

Do not send passwords or payment card details.

Purchases and refunds

If a purchase is missing or your hints weren’t added, contact us using the form. Apple handles refund requests for purchases billed through the App Store.

Request a refund from Apple Apple’s guide to restoring purchases

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